Digital Journey Group

I have a website that needs fresh content, but I do not have much experience with SEO writing. While searching online, I came across an SEO content writing agency. Has anyone here worked with one before? Was the content clear and useful for visitors? Did the agency understand what you needed? I would really appreciate honest feedback from people who have tried it. Was communication easy? Did the final content match your expectations? What should I look for before choosing an agency?